Shipping Policy

REM & CO

 

Effective Date: 1/10/2025

 

This Shipping Policy outlines how REM & CO handles deliveries and shipping costs for orders placed through our website.

 

Order Processing

 

Orders are typically processed within 1–3 business days (excluding weekends and public holidays).

 

Shipping Rates & Delivery Times

 

Shipping is available within Australia only.  

Estimated delivery times:

 

•  Standard Shipping: 3–7 business days

•  Express Shipping: 1–3 business days

 

Shipping costs are calculated at checkout based on your location and selected service.

 

Tracking

 

Once your order has shipped, you will receive a tracking link via email.

 

Delays

 

Delivery times are estimates only. Delays may occur due to public holidays, weather disruptions, or carrier issues.

 

Missing or Damaged Items

 

If your order arrives incomplete or damaged, please contact us within 7 days at info@remandco.com.au with your order number and any relevant details. We will assist you promptly.

 

Contact

 

For any shipping-related questions, please contact us at info@remandco.com.au.